Delivery Policy
At Tasfi Shop, we are committed to delivering your orders safely, quickly, and efficiently. Please read our Delivery Policy to understand our shipping process, estimated delivery times, and important delivery information.
Delivery Coverage
We provide nationwide delivery across Bangladesh through trusted courier and delivery partners. Whether you are located in a major city or a remote area, we strive to ensure your order reaches you as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festivals, promotional campaigns, or high-demand periods, processing times may be slightly longer.
Estimated Delivery Time
- Inside Dhaka: 1–3 business days
- Outside Dhaka: 2–5 business days
Please note that delivery times are estimates and may vary depending on weather conditions, courier delays, traffic, or other unforeseen circumstances.
Delivery Charges
Delivery charges depend on your delivery location, order size, and applicable shipping rates. The delivery charge will be displayed during checkout before you complete your order.
Order Tracking
Once your order has been shipped, you may receive a confirmation message or phone call with delivery details. If you need an update on your order, please contact our customer support team.
Failed Delivery Attempts
If our delivery partner cannot deliver your order due to an incorrect address, an unavailable recipient, or invalid contact information, additional delivery charges may apply for re-delivery.
Please ensure that your shipping address and phone number are correct when placing your order.
Delivery Inspection
We encourage customers to check their packages upon delivery. If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order. Our team will review the issue and assist you according to our applicable policies.
Delays Beyond Our Control
Although we make every effort to deliver your order on time, Tasfi Shop cannot guarantee delivery within the estimated timeframe when delays occur due to natural disasters, political unrest, transportation disruptions, courier service interruptions, or other circumstances beyond our control.
Contact Us
If you have any questions about your order or our Delivery Policy, please contact us through our official customer support channels.
Tasfi Shop
Address: Please refer to our Contact Us page for our business address.
Phone: Please refer to our Contact Us page for our customer support number.
Email: Please refer to our Contact Us page for our official email address.
Thank you for choosing Tasfi Shop. We appreciate your trust and are committed to providing you with a smooth shopping experience and reliable delivery service.